FAQ
FAQ
Pawvenchy Atelier
Frequently Asked
Everything you need to know before dressing your dog like the icon they already are.
How do I choose the right size?
Every product page includes a size chart. Measure your dog’s chest, neck, and back length, then match it to the chart. Between two sizes? Size up — comfort is always in fashion.
Where do you ship?
Worldwide. Shipping is a flat $6.95 to the US, Canada, UK and Europe, and $12.95 everywhere else — and it’s free on every order over $75.
How long does delivery take?
Orders are prepared within 1–3 business days, and delivery typically takes 7–15 business days depending on your location. A tracking link arrives the moment your order ships. See our Shipping Policy for details.
What’s your return policy?
We offer 14-day exchanges on unused items in original condition. Full details live on our Returns & Exchanges page.
What are the products made of?
Materials vary by piece and are listed on each product page. We choose soft, durable fabrics built for comfort and everyday wear — luxury your dog can actually live in.
Still have a question?
Our concierge is one message away at info@pawvenchy.com. We’ll get back to you shortly.
Can’t find your answer?
Ask Our Concierge